We at Kana Infotech know that your company’s success depends on how well you know and manage your data. So we place the management, access, and protection of your data at the core of our database technologies business. With our database administration services in place, you can unleash your organization’s potential to reach more customers and build even more successes.
Database Administration Done Right
Your data defines everything your company touches, so you need a team of DBA experts to ensure you’re doing everything you can to make the most of its value. Kana Infotech provides the DBA expertise, services, and strategies to ensure your organization uses its data to the fullest extent possible so you can maximize all your other corporate assets, too.
The services offered at Kana Infotech include the following:
Top-Quality Database Experts
Our globally based team of seasoned dba professionals bring their years of experience and specialized knowledge to your company, giving you the broadest dba administration base possible:
- DBA Architects and Data Modelers – generate data-based scenarios to reduce risk and maximize investments.
- DBA and Performance Analysts – study how your data impacts your systems.
- Application and Warehouse DBA Administrators – maintain databases for existing and new apps and ensure that all your information is clean, accurate, accessible, and safe.
The DBA administration team covers every aspect of managing and optimizing your database so you can focus on more critical company concerns.
Around the Clock Coverage
Database monitoring runs 24x7x365 because our DBA experts work in shifts, ready to assist and mitigate any concern at any time. This frees your IT resources up to work on more important business initiatives.
Flexible, Client-Focused Delivery
Our DBA administration capacity flexes to meet your needs, whether you’re looking for day-to-day support, a one-time small upgrade, or a major migration to the cloud. And because our focus is always on maximizing the value of your corporate information, we can fulfill our promise that our work always adds value to your enterprise.
Tiered Database Services
We’ve tiered our DBA services to encompass every possible database concern but structured them into tiers to offer maximum value for our customer’s money:
- Tier 1 provides comprehensive monitoring support, including alerts, notifications, and incident responses.
- Tier 2 extends beyond monitoring and adds installs, systems optimization, patching, configurations, and more.
- Tier 3 adds to the Tier 1 & 2 services by including performance optimization, security, licensing, compliance management, and strategic utilization to maximize your organization’s values.
All tiers include 24x7x365 services support, and Tiers 2 and 3 also include DBA request availability.
Service Level Agreements, Comprehensive Support, and Secure Services
Doing business with Kana Infotech starts with signing our industry-leading Service Level Agreement (SLA), which outlines the full depth and breadth of the services you’ll receive. Incident support, service tasks, service requests, and project services are all available, based on what you need. Plus, we structure them to suit the work you need done, so you’re not signing on (or paying) for more services than you want. Just ask.
Included in every SLA is Kana Infotech’s stellar data security suite, too. We recognize that every portal to your database poses an intrusion risk, so we implement and monitor best-in-class security systems to prevent, detect, and mitigate challenges.